please note that this is not a typical problem of OpenOffice and it's
not necessarily a bug. Therefore this mailing list is not the right
place for discussing and solving such case of problems. Please ask for
help in the user forums [1] or the users mailing list [2].
[1] https://forum.openoffice.org/
[2]
https://openoffice.apache.org/mailing-lists.html#users-mailing-list-public
Regards
Keith